The Reinhardt Group

Our family helping your family

ComFree....my thoughts!

Hello everyone!

 

Hope everyone is having a great spring now that the weather has finally turned around.

 

Going to touch on ComFree this month.  I get so many questions about my thoughts on the other options available to sellers when selling their home.  I am using ComFree as the example just because it is the most well known. There are other options like "Sellerinvite" "2% Realty" etc. that are pretty much the same thing.

 

*Disclaimer....this is solely my opinion on this subject.*

 

First things first.....I personally have absolutely 100% no issues with any of the discounted home selling options like ComFree.  I never have and never will.  I think all the attention that these companies have generated to real estate in general is a good thing.  There has always been FSBO's (For Sale By Owners) now, there is simply an avenue for them.  One very smart man decided to open a company for them and give them proper internet exposure.  There is zero risk to him so why not?  Give me $599 and I'll put your house on the biggest real estate website around......if it doesn't sell, I'm still gonna keep your $599.  Genius!  This company has made WAY more money off people than the commissions they've saved.

 

The realtors that complain about ComFree are the ones who didn't have business to begin with, they now simply have something to blame it on. Ouch!  Sounds harsh and it is.  Biggest pet peeve amongst my colleagues are the ones who constantly complain about ComFree.  "So if ComFree wasn't around, you'd be top 10 realtors in the city?" Wrong.  Love it or hate it, ComFree is now part of our industry.  Either you learn how to work with them or you will be washed away with the other cavemen of the industry.  Constant evolution and change is part of every industry in the world, real estate is no different.

 

"Ring ring ring....Hello? Hey Rick it's................how's it going?" 

"Hey! Great to hear from you, what's going on?"

"Well we've been trying to sell our house for 6 months on ComFree and just can't seem to get it sold...maybe you could help us out?"  STOP!

I received 7 of these phone calls last year alone!

 

My first response to every one of these calls was and still is "there was a time and place for ComFree and it has come and gone......it will come back, but not for a long time".  

 

I sold every one of those houses within a month of listing them.  Why? What makes me different than ComFree? They were all nice houses and reasonably priced? So what was the problem?

Simple answer is "exposure"......I like to think I'm a pretty good realtor too Wink  

 

There is nothing I love more than getting a new listing that was previously on ComFree....brought a smile to my face just typing this.

 

ComFree gained ALL of its momentum during the great rise and fall of 2006-2007.  At the time ComFree made up close to 50% of the market and why wouldn't they! Houses were selling within hours of being listed....not days, hours! I had clients calling me to sell their house during this time and even I was telling them to save the money and sell it themselves but be careful.  You simply didn't need a realtor to sell your house then, the market was going squirrely and the media played this card to a T to generate pandamonium in the Alberta real estate market.  Alberta was so grossly under priced in the real estate market compared to similar markets across the country that something had to give.    

 

ComFree has now fallen to about 6% of our market....that's it! They simply don't have the exposure any more....they will again someday, but not for a long time.  Realtors are currently making up 94% of the market....stand up, say it out loud, look into a mirror and say it if you have to.  94%!!! All the buyers are working with realtors!!!  That's it, there's no long, drawn out financial reports or graph charts to show you, that's just the current market facts.

 

Which houses do you think realtors are going to take their clients too first?  The ones that are going to pay them the standard industry commission or one that is offering them 1 penny and a handshake? 


The only thing I try and explain to people when they decide to sell their house themselves is this....DO NOT be angry that no realtors are showing your house.  You are offering us NOTHING!! Why would we show your house?

 

The problem with most ComFree listings is that they simply are not COMmission FREE like the name says.  These houses are priced the same (or quite often higher) as every other house but theres no commission to pay so they should be cheaper but they are not.  Also, who determined this asking price?  My neighbors house just sold for this much so my house must be worth that much....right?  Maybe you're asking too much, maybe you're not asking enough???  Quick example....a $400,000 house on ComFree should be listed for $384,000 because standard commission on a $400,000 house with a realtor is $16,000 (split in half between both agents involved).  Pretty easy math.

 

The other side of this conversation is people who insist on buying ComFree because they're saving all the commission?!?!  WHAT????  No you didn't save the commission, you actually bought a house above market value and did it completely on your own without the trained eye and knowledge of a professional with professional contacts like home inspectors, lawyers and mortgage brokers.  The single biggest misconception about real estate is that the buyer has to pay their realtor?  Realtors get paid from sales, buyers do not have to pay their realtor anything.    

 

ComFree has truly saved a lot of money for a lot of people but I'd be curious to see how much of it was in 2006-2007 and how much since then?  There are a lot of horror stories that you don't hear about in those catchy radio ads about ComFree as well.  People losing thousands on their homes because they got swindled by a very intelligent investor, people paying way too much because they simply didn't know how to properly negotiate a deal with an aggressive seller.  My advice to anyone considering going the ComFree route is to just quite simply be careful and do your homework, there's an age old saying that if something sounds too good to be true, it probably is.

 

At the end of the day, you get what you pay for.  There will always be people who want to do it on their own and sell their homes by themselves...kudo's to you, just do your homework.  But on the other hand, there will always be people who truly understand the value of hiring a professional and the service and knowledge we have to offer.

 

"The only thing more expensive than hiring a professional is hiring an amateur"


Rick Reinhardt

Realtor

Remax Real Estate


.......Look for next months blog titled "Will you cut your commission?"


 

 

 

 

 

Comments:
Ask Randall on Oct 7, 2018 2:46 PM posted:
In October 2016, my wife and I purchased a house that was listed by ComFree Commonsense Network Brokerage. In the Purchase Agreement, we agreed to purchase ALL appliances with the exception of the dryer. When we received the keys to the property, we eagerly entered to view our new house. Upon entering, we noticed that the custom indoor sauna was missing. The sellers had removed the sauna from the premises. Immediately upon realization, I contacted our lawyers who advised me to contact ComFree whilst she contacted the sellers’ lawyer. I spoke with the listing agent, Michael Casnji who redirected me to Randall Weese – Broker of Record. Randall told me that he had no information about the sellers to provide to me – for example, drivers licence, address, lawyers, etc. I received an e-mail shortly thereafter from an assistant at ComFree with the sellers’ phone number and e-mail. In the thread of e-mails to the assistant, one e-mail from Randall reads “we can’t send the drivers license but email, full name, address and phone number would be great”. I proceeded with a Small Claims Court lawsuit and won. I received judgement against the defendant. My wife and I have tirelessly searched to locate the sellers to claim the monies owed and have been unsuccessful. Fast forward to October 2018 – I contacted ComFree in hopes that they would release any information since we have received judgement and are trying to reclaim our loss. I was told they will have someone call me. A few minutes later, I received a call from Randall Weese. I explained that I have won the lawsuit and received judgement and asked could he release any information at this point about the whereabouts of the sellers. Ignorantly, he said “I spoke to you about this matter a year and a half ago; I don’t have any information to provide you with”. When I brought up the e-mail Randall had sent to the assistant about not sending me a copy of the drivers licence, Randall became irate. He said “I’m not dealing with this and if you have a case, than sue me. Best of luck.” I advise anyone purchasing a home from a ComFree agent to err on the side of caution. They will be of NO help if something goes wrong on your end of the deal. My wife and I have unfortunately witnessed the very unprofessional attitude and customer service from their Broker of Record, Randall Weese.

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